Head of Operations for eCom DTC brand

📋 Description

• Own end-to-end back-end operations, including supply chain, inventory planning, manufacturing
• Build and maintain scalable operating systems, processes, and SOPs with clear ownership
• Establish and maintain an operational knowledge base in Notion, continuously improving processes as
• Develop accurate inventory systems of record, PO calendars, and processes that improve visibility
• Build reliable reporting and a single source of truth for weekly leadership metrics and KPIs.
• Create automated subscription and channel revenue reporting and a concise weekly operations

🎯 Requirements

• At least 3 years of operations experience within a physical-product, e-commerce, or
• Experience in a high-growth environment, ideally supporting or scaling a brand generating
• Direct experience across multiple operational functions (supply chain, inventory, 3PL/fulfillment
• Proven track record building departments, operating systems, hiring processes, reporting
• Strong understanding of physical-product operations: lead times, POs, landed costs, inventory
• Experience hiring, onboarding, managing, developing, and exiting team members.

🎁 Benefits

• Fully remote position with distributed operating environment.
• High level of ownership and autonomy over the operational infrastructure and organizational
• Opportunity to directly shape supply chain, reporting, systems, hiring, and processes within a
• Significant leadership scope with the chance to build and develop a team of 4–6 functional owners.
• Equity conversation after 12 months, contingent on performance and COO-level progress.
• Opportunity to progress toward a COO-level role once functional leaders are independent and daily