Head of Operations for eCom DTC brand

📋 Description

• Own end-to-end back-end operations: supply chain, inventory planning, manufacturing relationships
• Build and maintain scalable operating systems, processes, and SOPs with clear ownership
• Establish operational knowledge base in Notion; continuously improve processes as the business
• Develop accurate inventory systems of record, PO calendars, and processes for visibility and stock
• Build reliable reporting and a single source of truth for weekly leadership metrics (inventory
• Create automated subscription and channel revenue reporting and a concise weekly operations

🎯 Requirements

• At least 3 years of operations experience in a physical-product, e-commerce, or DTC business.
• Experience in a high-growth environment; experience scaling a brand generating roughly $20M–$50M in
• Direct experience across multiple operational functions (supply chain, inventory, 3PL/fulfillment
• Proven ability to build a department, operating system, hiring process, reporting infrastructure
• Strong understanding of physical-product ops (lead times, PO, landed costs, inventory, fulfillment
• Hands-on with hiring, onboarding, managing, developing, and exiting team members; proficient with

🎁 Benefits

• Fully remote position with distributed work environment flexibility.
• High ownership and autonomy over operational infrastructure and organizational development.
• Opportunity to shape supply chain, reporting, systems, hiring, and processes within a high-growth
• Leadership scope to build and develop a 4–6 person functional ownership team.
• Equity conversation after 12 months, contingent on performance and COO-level progress.
• Pathway to a COO-level role as the organization matures with autonomous leaders.