Head of Payroll Operations

📋 Description

• Lead and scale payroll operations for all customers with accuracy and compliance.
• Design and standardize payroll implementation processes for efficiency and quality.
• Diagnose payroll issues and implement immediate resolutions; drive long-term fixes.
• Own payroll accuracy, compliance, and performance across customer accounts.
• Provide payroll and tax guidance during onboarding and ongoing service delivery.
• Partner with product to ensure software meets payroll compliance and improves workflows.

🎯 Requirements

• 5+ years in payroll operations with proven process-building experience.
• Experience leading high-performing operational teams.
• Strong understanding of payroll regulations, compliance, policies, and best practices.
• Experience managing payroll providers, vendors, and partnerships.
• Ability to troubleshoot complex payroll challenges and implement sustainable solutions.
• Excellent customer-facing communication of payroll guidance.

🎁 Benefits

• Key leadership role transforming payroll operations in a fast-growing tech environment.
• Flexible, innovative culture focused on ownership and impact.
• Work on solutions that modernize workforce management and financial tools for workers.
• Collaborative environment partnering across product, sales, and operations.
• Inclusive culture valuing diverse perspectives and backgrounds.
• Opportunities for professional growth while scaling a critical function.