Head of Post-Closing

📋 Description

• Own post-closing domain expertise from funding through downstream readiness.
• Define the controls and checks that determine whether a funded loan is complete and ready for the
• Translate deficiency patterns, collateral requirements, document rules, and post-close judgment
• Build human-review queues, SLAs, and escalation paths for true exceptions.
• Establish KPIs for deficiencies, defects, cure time, manual touches, completeness, and automated
• Create feedback loops with Closing, Underwriting, Processing, Account Management, Product, and

🎯 Requirements

• Significant mortgage post-closing leadership experience at a scaled lender.
• Strong preference for wholesale mortgage experience.
• Experience handling substantial monthly funded-loan volume.
• Deep understanding of post-close document, deficiency, collateral, quality, and delivery workflows.
• Demonstrated ability to build controls, reduce rework, and identify root causes.
• Comfortable making domain expertise explicit enough for technical teams to encode.