Head of Professional Services, EMEA

📋 Description

• Delivery Leadership: Own end-to-end delivery quality, timeline, and performance across EMEA
• Team & Org Building: Lead, grow, and retain a distributed team across Europe, with a focus in
• Partner & Ecosystem Management: Manage relationships with systems integrator and delivery
• Commercial Ownership: Own SOW scoping, staffing forecasts, and financial performance for the EMEA
• Customer & Executive Engagement: Represent Professional Services in executive business reviews

🎯 Requirements

• 8+ years in professional services, implementation, or delivery leadership roles within enterprise
• Ability to develop fluency with Biotech R&D processes and scientific concepts; Must be able to
• Background developing a team that has proven technical, business or scientific, and consulting
• Proven experience leading distributed teams across multiple European countries, including
• Experience leading and developing a strong set of managers that own delivery quality and execution
• Direct experience managing delivery through third-party systems integrator partners, including

🎁 Benefits

• Flexible hybrid work arrangement prioritizing in-office collaboration; employees expected on-site 3