Head of Research Operations

📋 Description

• Define the operational strategy: Establish the vision, priorities, roadmap, objectives, KPIs, and
• Lead and develop the team: Manage the Programming, Fieldwork, and Data QA functions, including two
• Optimize research delivery: Own end-to-end data collection performance, reducing time to final
• Drive automation and innovation: Partner with Product and Engineering to identify opportunities for
• Expand research capabilities: Collaborate with Research, Product, and go-to-market leadership to
• Manage vendors and operational economics: Own the Research Operations budget, sample partner

🎯 Requirements

• At least 7 years of experience in the insights and market research industry, ideally within a
• Demonstrated success building and scaling complex sampling operations across multiple
• Deep hands-on experience with survey programming platforms such as Qualtrics, Decipher, or
• A strong track record of identifying opportunities to automate, standardize, and productize
• Experience leading initiatives from concept through implementation, working across functions such
• Strong leadership skills across both direct teams and cross-functional groups, including

🎁 Benefits

• Salary: $160,000–$200,000 per year, with final compensation determined by experience
• Equity: Stock options.
• Healthcare: Medical, dental, vision, and additional coverage.
• Retirement: 401(k) plan with a company match.
• Time off: Flexible time-off policy.
• Working environment: Hybrid working arrangement.