Head of Risk Operations

📋 Description

• Lead all non-customer-facing risk operations end-to-end
• Own fraud prevention, disputes, and back-office processing
• Oversee 30+ workloads and vendor stack
• Define automation roadmap to scale with fewer headcount
• Partner with Legal and Compliance on regulatory obligations
• Serve as executive-facing voice for Risk Operations

🎯 Requirements

• 8+ years in fraud, disputes, risk ops; 3+ years leading teams
• Deep knowledge of consumer protection regs: FCRA, Reg Z, Reg E, SCRA
• Proven ability to scale ops via processes and automation, not just headcount
• Strong fraud typologies knowledge across card, ACH, and P2P (ATO, identity, payments)
• Comfort with data: set/interpret metrics; SQL/BI; single source of truth
• Proven cross-functional collaboration with Compliance, Legal, Product, Eng; exec risk tradeoffs

🎁 Benefits

• Virtual-first teamwork with WFH reimbursement
• Competitive pay and generous equity
• Flexible health plans and global subsidies
• Direct exposure to leadership and fast impact
• Paid global onsites
• Growth opportunities aligned with contributions