Head of U.S. Manufacturer Renewals

📋 Description

• Define and execute US renewals strategy aligned with global goals.
• Drive improvements to raise renewal rates, reduce churn, and expand CLV.
• Lead and develop a high-performing renewal team; set metrics.
• Own renewal revenue targets, KPIs, and forecast accuracy across segments.
• Collaborate cross-functionally with Sales, CS, Finance, Ops, and Product.
• Drive process optimization and CRM/analytics tools for forecasting.

🎯 Requirements

• 10+ years in Renewals/CS/AM with 7+ years leading dispersed teams.
• Executive leadership of a multi-million renewal portfolio with retention and forecast accuracy.
• Proven renewal strategies that boost retention and revenue growth.
• Executive-level partnership with Sales, CS, Finance, Product, Ops, and Legal.
• Expertise in renewal forecasting, contract management, pricing strategy, and risk mitigation.
• Bachelor\'s degree required; MBA or advanced degree preferred.
• Familiarity with enterprise CRM and revenue platforms (MS Dynamics, Power BI).

🎁 Benefits

• Comprehensive healthcare plan (medical, Rx, dental and vision).
• Flexible spending accounts and Health Savings Accounts (company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.