Head of Workplace IT

📋 Description

• Own the Workplace IT roadmap end-to-end — from networks and telephony to end-user compute
• Lead and grow a multi-country Workplace IT team.
• Own the opex and capex budget and drive cost discipline across hardware, connectivity, telephony
• Manage IT services and vendors across offices, warehouses, retail sites, and call centres.

🎯 Requirements

• Proven leadership of a multi-site IT function at scale, ideally across multiple countries
• Strong commercial and vendor-management skills — negotiating and managing ISPs, telco, hardware
• Strong security mindset and understanding of identity, endpoint, and network security
• Solid network monitoring and performance fundamentals, and enough infrastructure depth (including
• Comfort operating in high-growth, emerging-market environments
• User-focused mindset and experience collecting and responding to internal feedback on team

🎁 Benefits

• Based in one of M-KOPA's operating markets — Nigeria, Kenya, South Africa, Ghana, or Uganda — or in
• Significant travel expected — potentially up to 25% at times, especially in the early phases of the
• Work with diverse teams across UK, Europe, and Africa
• Professional development programs and coaching partnerships
• Family-friendly policies and flexible working arrangements
• Well-being support and career growth opportunities