Healthcare Client Service Manager

📋 Description

• Attends and participates in meetings, conference calls, and Case Opens as required.
• Regular communication with clients regarding quality of care and satisfaction.
• Review patient satisfaction surveys.
• Quick resolution of any complaints and issues.
• Develop and manage Centria staff to meet client needs and growth.
• Source qualified candidates; conduct interviews and orientations.

🎯 Requirements

• Bachelor’s degrees or equivalent experience.
• Experience in a high-pressure, customer-facing role.
• Proven track record building positive client relationships.
• Collaborative personality and strong relationship-building.
• Highly organized with attention to detail; resolves issues.
• Calm under pressure; professional in high-stress situations.

🎁 Benefits

• Healthy work-life balance.
• Growth opportunities with a growing company.
• Equal opportunity employer; values diversity.