Added
5 days ago
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Full time
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Related skills

change management servicenow itsm active directory vdi

📋 Description

  • Provides technical assistance and training to system users.
  • Responds to user requests by phone and in person for routine issues.
  • May staff a help desk or information center.
  • Installs and modifies PC hardware, software, and peripherals.
  • Diagnoses hardware/software problems and takes remedial actions.
  • Loads and configures OS and applications.

🎯 Requirements

  • Education: High School Diploma and CompTIA Security+.
  • 2 years of IT support experience.
  • ITSM: ServiceNow, Remedy, or similar.
  • Active Directory administration (accounts management).
  • Print server administration and device support.
  • Remote Desktop/VDI and change management/escalation.
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