Home Care Consultant

📋 Description

• Manage a steady flow of inbound and outbound calls with potential clients and their families.
• Listen deeply to client needs and match them to the right care solutions.
• Clearly communicate our services, ask for commitment, and schedule follow-up consultations.
• Meet or exceed individual and team sales metrics, including call volume, conversion rates, and
• Use CRM tools such as Salesforce or others to track activity and follow up consistently.

🎯 Requirements

• 3+ years of phone-based sales or customer service experience (inbound and outbound).
• Bachelor's degree or equivalent professional experience required.
• Experience in a high-volume call center environment.
• Ability to thrive in a metrics-driven environment and motivated by meeting goals and earning
• Empathetic communicator who can balance compassion with confident sales execution.
• Experience working remotely, managing time effectively, and staying connected to a virtual team.

🎁 Benefits

• Equity and 401K with up to a 4% match.
• Medical, dental and vision coverage including a zero cost plan for employees.
• Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a
• Generous time off program and Employee Assistance Program.
• Tiered monthly bonus structure based on achievement of monthly sales targets (starting at $300 at