Home Care Consultant

📋 Description

• Manage a steady flow of inbound and outbound calls with potential clients and their families
• Listen deeply to client needs and match them to the right care solutions
• Clearly communicate our services, ask for commitment, and schedule follow-up consultations
• Meet or exceed individual and team sales metrics, including call volume, conversion rates, and
• Use CRM tools such as Salesforce or others to track activity and follow up consistently

🎯 Requirements

• 3+ years of phone-based sales or customer service experience (inbound and outbound)
• Bachelor’s degree or equivalent professional experience required
• Experience in a high-volume call center environment
• Thrives in a metrics-driven environment and is motivated by meeting goals and earning incentives
• Empathetic communicator who can balance compassion with confident sales execution
• Experience working remotely, managing time effectively, and staying connected to a virtual team

🎁 Benefits

• Hourly hiring range: $19.90 – $22.10
• Tiered monthly bonus structure based on achievement of monthly sales targets; 100% of target starts
• Equity and 401K with up to a 4% match
• Medical, dental, vision coverage including zero cost plan
• Short Term Disability, Long Term Disability and Life Insurance fully employer paid
• Voluntary additional Life Insurance option