Homeowner Experience & Business Operations Coordinator

📋 Description

• Manage shared inboxes and CRM (HubSpot, Front, Mailchimp).
• Draft and distribute owner updates and newsletters.
• Maintain accurate homeowner contact records.
• Track homeowner experience metrics and response times.
• Prepare monthly homeowner communication reports.
• Support BD by tracking and organizing incoming leads.

🎯 Requirements

• Excellent written and verbal English communication.
• 2+ years administrative, homeowner-facing, or CRM-based support roles.
• Experience with CRM tools such as HubSpot, Vintory, or Front.
• Proficient in Google Workspace or Microsoft Office Suite.
• Strong reporting and data analysis capabilities (Sheets, Excel).
• Self-motivated and comfortable working remotely.

🎁 Benefits

• Remote Work.
• Paid Time Off.
• HMO Coverage.