Hospitality Associate

📋 Description

• On-site hospitality role at The Maverick in Pittsburgh.
• Own guest experience end-to-end onsite.
• Check guests in and assist with local area recommendations.
• Coordinate with Housekeeping and GX team to prioritize requests.
• Identify upsell and revenue opportunities during shifts.
• Maintain lobby and hotel vibe; deliver 5-star service.
• Schedule includes nights, weekends, and holidays as needed.

🎯 Requirements

• Guest-centric mindset with hospitality/service experience.
• Proactive communicator across teams and partners.
• Tech savvy; proficient with modern tech tools.
• Reliable; willing to work nights and weekends.
• Handy with a toolkit; proactive problem solver.
• Self-management; works with minimal supervision.
• Adaptive to change and new processes.

🎁 Benefits

• Kasa Travel Credit: free stays and employee discounts.
• Paid time off accrues with tenure.
• Health coverage with fertility options.