Ensure homes under your stewardship are consistently FCS and guest-ready
Directly manage housekeepers: scheduling, task assignment, coaching
Coordinate with central Guest Experience and Maintenance to resolve issues
Take ownership of guest and owner issues, approving solutions as needed
Identify opportunities to elevate guest experience through personalization and speed
Monitor guest review scores and raise performance where needed

🎯 Requirements

3–5 years of operational experience in hospitality, property management, or related field
Strong communication and organizational skills
Experience coordinating fieldwork in a fast-paced setting
Proven ability to solve problems and act with urgency
Tech savvy and comfortable using mobile and desktop task tools
Valid driver’s license and reliable transportation

🎁 Benefits

Generous PTO Policy
12 Paid Holidays
Volunteer Time Off
Paid Parental Leave
401k Program
Wellness and home office/cell phone subsidies

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