Hosting Sales and Support Messaging Guide

📋 Description

• Take ownership of customer service questions, researching and providing first-contact resolution
• Provide technical feedback on processes and procedures to reduce customer concerns
• Interact with and communicate effectively across departments within various levels of the
• Work in multiple systems, including but not limited to Chat, CRM, JSD, and Live Engage
• Consult with customers about their business needs by matching GoDaddy products and/or solutions to
• Build trust, interact, and communicate effectively with various levels of the organization, while

🎯 Requirements

• Someone who wants to make a big impact on local businesses AND be part of a winning team
• Sale driven with 1+ years of sales experience
• Proven track record of exceeding monthly and quarterly sales goals
• A desire to develop and grow with an in-depth onboarding program and ongoing sales training and
• Deep understanding of Internet Technology required, including but not limited to using Internet
• An understanding of Content Management Services such as WordPress, Joomla, and Drupal, and the