HP Amplify Program Support Consultant

📋 Description

• Act as the primary point of contact for partners and customers seeking assistance with learning
• Provide accurate information and expert guidance on learning pathways, certification processes
• Manage complex learning-related inquiries, investigate underlying issues, identify appropriate
• Track and communicate training completion, certification status, compliance requirements, and
• Build and maintain strong relationships with partners, customers, and internal teams through
• Ensure all support activities meet established service-level agreements, communication standards

🎯 Requirements

• A bachelor's degree or equivalent professional experience, preferably in Business Administration
• At least 3 years of experience in learning operations, customer support, partner enablement
• Practical experience supporting learning programs, managing certification processes, responding to
• Strong customer and partner service orientation, with a commitment to professionalism, integrity
• Excellent written and verbal communication skills, including the ability to explain complex
• Strong analytical and problem-solving abilities, with the capacity to investigate complex issues

🎁 Benefits

• Flexible working arrangements: Access to work-from-home opportunities and flexible working hours
• Work-life balance: Supportive policies and arrangements designed to help employees balance
• Collaborative work environment: Join a friendly and supportive team that encourages creativity
• Professional growth: Develop expertise in partner enablement, learning operations, certification
• Global exposure: Collaborate with international partners and cross-functional teams in a global
• Continuous learning: Gain experience with learning platforms, certification programs, operational