HPC Support Engineer

📋 Description

• Serve as a senior escalation point, troubleshooting hardware/driver/kernel issues
• Quickly distinguish hardware failures, driver issues, kernel problems, and misconfig
• Proactively identify process/tooling/documentation gaps and fix them
• Use AI tools to build scripts and small internal tools to close gaps
• Perform root-cause analysis across distributed systems, clusters, and GPU infrastructure
• Collaborate with engineering to turn recurring pain points into permanent fixes

🎯 Requirements

• 3+ years of hands-on HPC experience in admin, support, or engineering
• Very strong Linux system administration experience
• Experience with HPC environments; Linux cluster admin; Kubernetes/Slurm
• Strong coding and CI/CD experience; AI-assisted tooling
• Proficiency with monitoring/logging tools: Prometheus, Grafana, Datadog
• CUDA/NCCL/NVLink/GPUDirect RDMA; IB/RoCE networking

🎁 Benefits

• Generous cash and equity compensation
• Health, dental, and vision coverage for you and dependents
• Wellness and commuter stipends for select roles
• 401k plan with 2% company match (USA employees)
• Flexible paid time off plan
• Equal Opportunity Employer