HR Operations Specialist

📋 Description

• Analyze HR processes to identify inefficiencies, bottlenecks, service gaps, and recurring issues.
• Drive continuous improvement initiatives across employee lifecycle processes.
• Create and maintain SOPs, process documentation, governance controls, and operational playbooks.
• Conduct root-cause analysis and recommend sustainable solutions to improve operational performance.
• Manage employee lifecycle transactions including onboarding, job changes, mobility, compensation
• Ensure timely and accurate processing of employee data and HR transactions.

🎯 Requirements

• 2-4 years of experience in HR Operations, HR Shared Services, HRIS, or related HR functions within
• Demonstrated experience driving process improvements and operational efficiencies.
• Strong understanding of employee lifecycle processes, HR operations, and service delivery models.
• Experience working with enterprise HR systems such as Oracle HCM, Workday, or SAP SuccessFactors.
• Experience working with case management or ticketing platforms such as ServiceNow.
• Strong analytical, problem-solving, and root-cause analysis skills.

🎁 Benefits

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of
• NiCE-FLEX hybrid model: 2 days working from the office and 3 days of remote work, each week.