Implementation and Training Consultant

📋 Description

• Lead end-to-end software implementation projects, including gathering customer requirements
• Assess clients' existing business processes and recommend improvements to optimize operational
• Deliver comprehensive training to external clients, enabling them to use enterprise software
• Coordinate data conversion activities and develop go-live and cutover strategies to support
• Troubleshoot and resolve technical issues encountered during implementation, helping ensure a
• Collaborate with project managers and customer stakeholders to coordinate activities, maintain

🎯 Requirements

• 3–5 years of experience implementing or supporting enterprise application software for external
• Demonstrated ability to assess business processes, understand operational requirements, and
• Strong project ownership and leadership skills, including the ability to prioritize competing
• Excellent written and verbal communication skills, with the ability to manage relationships and
• Strong analytical and problem-solving abilities, particularly when addressing workflow challenges
• Experience with TruckMate or other enterprise transportation management systems is considered an

🎁 Benefits

• Remote work: The role is listed as remote in Canada, although the original posting also references
• Collaborative environment: Work alongside cross-functional teams and customer stakeholders on
• Purpose-driven work: Contribute to technology solutions designed to improve productivity
• Professional ownership: Opportunity to take initiative, lead implementation activities, and
• Growth and innovation: Work in an environment that emphasizes collaboration, professional
• Travel: The position requires approximately 60–80% travel, which candidates should consider when