Implementation Consultant

📋 Description

• Manage complex, multi-phase software implementations, balancing cross-functional stakeholders and
• Lead customer interactions and communications throughout the implementation lifecycle, identifying
• Serve as the client manager during implementation to understand their business operations, manage
• Deliver formal training to client project team members and/or end-users.
• Provide knowledge transfer to internal team members throughout the onboarding process.
• Provide support by demonstrating knowledge of products, services, and best practices.

🎯 Requirements

• Relevant experience supporting enterprise customers in software implementation, customer
• Experience managing complex implementations and multiple stakeholder groups.
• Degree in engineering or a related field.
• Experience in manufacturing, industrial, maintenance, or similar space is a benefit.
• Excellent communication, presentation, facilitation, time management, and interpersonal skills.
• Excellent client relationship skills and ability to manage client expectations.

🎁 Benefits

• Base pay is one part of the package; compensation may include commission, annual bonus, and equity.
• Benefits differ by country; for roles in the United States, benefits are described at
• Belonging: a culture where everyone can thrive.