Implementation Consultant

📋 Description

• Engage directly with customers and sales teams to understand business objectives, operational
• Oversee and advise on platform implementations, providing technical and business leadership
• Lead discovery and design sessions, document business requirements, identify gaps, and develop
• Deliver compelling product demonstrations and presentations that communicate business value
• Act as a trusted advisor to customer executives and practitioners, providing thought leadership
• Partner with sales and account teams to develop business cases, scope statements of work, define

🎯 Requirements

• 3+ years of relevant experience in solutions consulting, sales consulting, presales, implementation
• Experience in retail operations, enterprise technology, or SaaS environments, with a strong
• In-depth knowledge of multiple retail enterprise solutions, particularly areas such as POS, OMS
• Experience preparing customer presentations and RFP responses, delivering scripted and unscripted
• Strong presentation and communication skills, with the ability to explain complex technical
• Strong problem-solving abilities and the capacity to design practical solutions that address

🎁 Benefits

• Remote work from Canada.
• Base salary plus commission, providing an opportunity to earn additional compensation based on
• Opportunity to influence enterprise technology initiatives and help large retail organizations
• Exposure to complex customer environments and opportunities to work with senior business and
• A collaborative, customer-focused environment centered on accountability, innovation, excellence
• Opportunities to expand expertise across retail operations, SaaS solutions, implementation