Implementation Consultant

📋 Description

• Manage end-to-end implementation projects for new customers, providing comprehensive guidance and
• Act as the primary technical point of contact for new customers deploying OpenGov or expanding
• Interact directly with government officials and staff on a daily basis, guiding them through the
• Understand customer requirements and pain points, collaborating with cross-functional teams to
• Develop expertise in governmental processes across multiple states to effectively address customer
• Collaborate closely with the engagement and adoption team to ensure a consistent and successful

🎯 Requirements

• At least 2 years of experience in software implementation consulting or equivalent transferrable
• Strong knowledge and experience in analyzing and reporting large volumes of financial or other
• Proficiency in training customers on software solutions to address key workflows and business
• Ability to provide clear and effective phone support, assistance, and recommendations, fostering
• Strong skills in conceptualization of patterns, modeling, and design, enabling efficient solution
• Advanced Excel skills, including the ability to use functions/formulas, format data (e.g.

🎁 Benefits

• Comprehensive healthcare options for individuals and families
• Flexible vacation policy and paid company holidays
• 401(k) with company match
• Paid parental leave, wellness stipends, and HSA contributions
• Professional development and growth opportunities
• A collaborative office environment with weekly catered lunches.