Implementation Consultant

📋 Description

• Installation and configuration of GIS software.
• Receiving and replying to technical support enquiries from a range of customers and working through
• GIS consultancy. Working with a range of customers to deliver Cadcorp consultancy services
• Handling database administration tasks, including backups, monitoring, alerts and data recovery.
• Creating documentation, carrying out training courses online or on-premises for customers, and
• Building relationships. Working closely with customers to understand their requirements and provide

🎯 Requirements

• A background in software implementation and relevant work experience.
• Experience in technically supporting customers and working across multiple products.
• Working as part of a technical team and experience in handing off and escalating issues to other
• Working in a Service Desk environment, handling a variety of complex of issues with customers
• A good knowledge of relational database management systems (for example Microsoft SQL Server or

🎁 Benefits

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an
• 25 days paid holiday with the option to buy/sell
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an
• A Group Pension Plan with fantastic employer contributions
• A selection of flexible benefits to suit your individual needs