Implementation Engineer

📋 Description

• Own a portfolio of customer integrations from signature to production launch, including plans
• Run scheduled implementation support for standard integrations, as well as one-off debugging
• Lead technical onboarding for existing customers adopting a new Plaid product, use case, or market.
• Debug integration issues hands-on with customer engineers across API, SDK, OAuth redirect, and
• Validate sandbox implementations and run go-live readiness checks.
• Use Plaid's own data to proactively diagnose integration and conversion problems.

🎯 Requirements

• 4+ years in a customer-facing technical role, such as implementation, integration, solutions, or
• Hands-on experience with REST APIs, OAuth, webhooks, JSON, and web and mobile SDKs.
• Comfort working in Postman or curl and reading API documentation critically.
• Experience with SQL or other data querying tools.
• A track record of owning technical projects end to end, with real deadlines and direct
• Clear written communication skills, including plans, handovers, and customer updates.

🎁 Benefits

• Equity and/or commission dependent on the position offered.
• Comprehensive benefit plan including medical, dental, vision, and 401(k).