Implementation Engineer, Digital Diagnostics (DDx)

📋 Description

• Build and maintain strong relationships with DDx customers (Anatomic Pathology labs, Academic
• Provide hands-on technical implementation support, working with customer IT and internal
• Provide project management of all implementation tasks, providing schedule updates, resolving risks

🎯 Requirements

• 2-5 years of experience in a client-facing, SaaS implementation roles
• Strong analytical skills and operating rigor
• Experience handling difficult customers or situations and can demonstrate resolutions
• Strong understanding of our business and products, and an ability to research/self-start in areas
• Familiarity with HL7 interface implementation and hands-on experience with market-leading
• Travel (<20%)

🎁 Benefits

• Equal opportunity employer