Implementation Manager

📋 Description

• Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or
• Own implementation success from project kickoff to go-live, leveraging strong project management
• Build and execute detailed project plans, own project activities, work with other team members to
• Understand customers' scientific workflows and determine how Benchling can best be leveraged to
• Lead requirements and design workshops, perform data modeling & application configuration
• Act as a trusted advisor for customers, guiding them through the implementation ensuring they

🎯 Requirements

• MS or Ph.D. in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics
• At least 2 years of experience in a lab or R&D setting, ideally in antibody discovery or strain
• Software Implementation experience, preferably with a SaaS software company.
• Strong communication skills. You must be able to quickly and effectively connect with a range of
• Self-starter with the ability to be successful in a startup environment.
• Curious, creative, and tenacious. You should be excited to collaborate with customers and other