Implementation Manager

📋 Description

• Partner in pre-sales solutioning. Join discovery and solution-design conversations, turn
• Lead the delivery plan. Take each project from signed agreement through go-live: kickoff, project
• Run stakeholder governance and risk. Establish the right cadence with customer champions, technical
• Translate business workflows into a technical plan. Get close to how a distributor sells, quotes
• Drive integration and data work with good judgment. You do not need to be the engineer writing
• Make go-live real. Define acceptance criteria, lead UAT and readiness reviews, prepare users for

🎯 Requirements

• Implementation and project-management experience. 2+ years in implementation, technical project
• Technical fluency. You can work productively with APIs, integrations, data models, source systems
• Pre-sales judgment. You can turn ambiguous customer needs into an implementable plan, distinguish a
• Excellent execution under real-world constraints. You know how to build and run a project plan
• Customer-facing range. You're as comfortable in a warehouse aisle with an operations team as you
• Clear communication and calm ownership. You can explain technical tradeoffs in plain language, earn

🎁 Benefits

• Company-sponsored 401(k) program
• Health, dental, and vision insurance
• Unlimited PTO (and we mean it, we want you to take time off) + 10 company-paid holidays
• 12 weeks fully paid parental leave, primary and secondary caregivers, including adoption and
• Professional development (get that book, take that course, attend that conference)
• Access to the AI tools that make you faster, and encouragement to find new ones