Added
3 hours ago
Type
Full time
Salary
Salary not provided

Related skills

customer success saas project management data modeling biotech

πŸ“‹ Description

  • Manage initial rollouts for new Benchling customers and expansions.
  • Own implementation from kickoff to go-live with PM, science, and product knowledge.
  • Build and execute detailed project plans; drive on-time, on-budget deployments.
  • Understand customers' scientific workflows; map Benchling to business needs.
  • Lead requirements/design workshops, data modeling, configuration, testing, and training.
  • Advocate for Benchling Best Practices and ensure customer success.

🎯 Requirements

  • MS or PhD in Molecular Biology, Biochemistry, or related field.
  • 2+ years in a lab/R&D setting (antibody discovery or process dev).
  • Software implementation experience, preferably SaaS.
  • Strong communication with scientists, IT leads, and executives.
  • Self-starter with startup mindset; collaborative.
  • Ability to travel up to 25%.

🎁 Benefits

  • Equal opportunity employer; inclusive, respectful workplace.
  • Diversity of identities and backgrounds encouraged.
  • Hybrid/remote-friendly environment.
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