Implementation Project Manager

📋 Description

• Schedule and lead milestone meetings, including Kick-Off and UAT
• Review scope of work and build the project timeline
• Hold weekly status calls with customers to meet timelines
• Coordinate internal team syncs across departments
• Track ticket progress in JIRA and escalate as needed
• Manage and maintain the project timeline in Smartsheet

🎯 Requirements

• Career-development professional within the subject area
• Ability to handle increasing complexity under moderate supervision
• Strong proficiency with Microsoft Office 365, including Excel and PowerPoint
• Ability to lead critical conversations with customers and maintain executive presence
• Teamwork attitude, flexibility, and ability to manage multiple priorities
• Bachelor's degree and 2-4 years of relevant experience; experience with Smartsheet, JIRA, and Claude is a plus