Implementation Specialist - Bilingual (Spanish) PST Timezone

Added
18 days ago
Type
Full time
Salary
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Related skills

account management customer success sales project management data entry

πŸ“‹ Description

  • Drive world-class onboarding and implementation experiences for Square's sellers, ensuring
  • Cultivate strong cross-functional relationships with Sales, Account Management, Customer Success
  • Anticipate and resolve obstacles by managing stakeholder communications and developing scalable
  • Master Square's platform, products, integrations, and ecosystem, staying ahead of new features and
  • Lead high-impact, multi-merchant projects with competing priorities, ensuring effective resource
  • Create and maintain engaging training materials for both internal teams and external partners.

🎯 Requirements

  • BA/BS degree, preferably
  • 4-5+ years of experience in a customer facing role, preferably in software implementation, support
  • An infectiously positive attitude, as well as a desire to perform at a high level on a continuous
  • Bias for action; performance driven with the confidence to operate independently.
  • Ability to thrive within ambiguity and operate independently.
  • Ability to drive and manage multiple cross-functional initiatives simultaneously; strong time

🎁 Benefits

  • Remote work
  • Medical insurance
  • Flexible time off
  • Retirement savings plans
  • Modern family planning
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