Implementation Specialist, Forms

📋 Description

• Complete ownership of Digital Forms account cases
• Manage a portfolio of projects and tasks on Salesforce
• Coordinate with adjacent teams on all tasks related to onboarding
• Communicate clearly with your direct manager and other team members
• Provide a smooth customer experience
• Triage, troubleshoot and prioritize issues as they arise during implementation

🎯 Requirements

• Basic familiarity with software & computers
• Excellent communication skills, both written and verbal (ability to articulate complex content with
• Bachelor's degree
• 1 year of data entry experience
• Critical thinking and advanced problem-solving skills
• Ability to work in a fast-paced, KPI-driven environment

🎁 Benefits

• Strong technical aptitude
• Customer service mentality
• Understanding of frontline workflows where trust, accuracy, speed, and reliability directly affect
• Open to flexible work schedules