Implementation Specialist - HRS

📋 Description

• Customer Onboarding & Implementation: Lead the onboarding process for new customers from
• Account Setup & Configuration: Configure customer accounts, user access, settings, and
• Project Coordination & Management: Manage multiple implementation projects simultaneously
• Customer Communication & Support: Build strong customer relationships through clear, timely
• Cross-Functional Collaboration: Partner with internal teams to resolve issues, coordinate
• Process Improvement: Contribute ideas to improve onboarding processes and implementation workflows

🎯 Requirements

• Project & Organizational Skills: Strong organizational and project management skills with the
• Communication Skills: Excellent written and verbal communication skills with a professional
• Attention to Detail: Strong attention to detail and commitment to quality throughout the
• Customer-Focused Mindset: Customer-focused and service-oriented with a self-motivated, proactive
• Technical Adaptability: Comfortable learning new systems, tools, and processes; experience in
• Associate's or Bachelor's degree in Business, Communications, Technology, Project Management

🎁 Benefits

• Health, Dental & Vision Insurance
• 401(k) + Employer Match
• Open PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off
• STD, LTD & Group Life Insurance
• Paid Parental Leave
• Pet Insurance