Implementation Specialist I

📋 Description

• Provide exemplary support to merchant partners on topics including marketing best practices
• Resolve technical integration issues related to partners' ecommerce front-end platforms and
• Identify and implement new operational processes to drive efficiency
• Develop detailed technical documentation
• Engage with internal stakeholders to define cross-functional workflows
• Provide product feedback from clients to the Product and Engineering teams to improve overall

🎯 Requirements

• Bachelor's degree or equivalent experience
• 1-3 years of experience in relevant industry (Tech, eCommerce, SaaS) or similar role
• Past success in a job, internship, or volunteer role requiring written communication with
• Exceptional project management, communication, and technical skills to manage client engagements
• Proven ability to manage multiple assignments simultaneously, work independently, drive projects to
• Nice to have: experience working with major e-commerce platforms (Shopify, WooCommerce, etc) or

🎁 Benefits

• Health coverage at no cost: Affirm covers 100% of premiums for employees and their dependents
• Spending stipends: Monthly stipends support tech setup and health/wellness choices
• Time off to recharge: Flexible time off and generous holiday calendars
• Own a piece of what you build: Employee stock purchase plan (ESPP) lets you buy Affirm stock at a