Inbound Operations Manager

Added
31 minutes ago
Type
Full time
Salary
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Related skills

crm ms office erp sop sla

📋 Description

  • Ensure the timely and accurate fulfillment of all orders
  • Track and manage daily volume to ensure no disruption in SLA compliance
  • Track and manage team performance and provide feedback and training to associates as needed
  • Manage a large team while monitor and tracking team’s adherence to standard operating procedures
  • Forecast and monitor staffing needs and schedules of department associates
  • Provide timely and professional communication to support other Nabis departments and external

🎯 Requirements

  • High empathy, excellent communication skills, and an interest in working directly with a wide array
  • Superior time management and organization
  • Tenacity and adaptability to navigate the evolving demands of working at a high-growth startup
  • High EQ, low ego, and a willingness to do everything, including manual labor
  • Delegation and project follow-up
  • Meticulous and detail oriented

🎁 Benefits

  • You'll work at the fastest growing cannabis startup in the U.S.
  • Medical/Dental/Vision offered to all full-time employees: 75% of employee premium paid by Nabis
  • Competitive salary of $80k depending on experience along with 401K
  • Industry discounts at cannabis retail shops across California
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