Inbound Sales Representative

📋 Description

• Respond to new inbound leads within 60 seconds of receiving an inquiry during your scheduled shift.
• Contact prospective patients by phone, understand their concerns, and guide them toward booking an
• Build rapport through friendly, empathetic, and professional conversations, particularly with
• Explain available services clearly and communicate their value to potential patients.
• Handle objections confidently and help hesitant prospects feel comfortable taking the next step.
• Follow up with leads through phone calls and text messages to maximize appointment bookings.

🎯 Requirements

• At least 2 years of experience in phone-based sales, inside sales, or a similar customer-facing
• Strong verbal communication skills and the ability to build trust and rapport over the phone.
• Warm, patient, and empathetic approach, especially when speaking with older adults or individuals
• Confidence in handling objections, following up with prospects, and guiding conversations toward a
• Experience using CRM systems to manage leads, track activities, and maintain accurate records.
• Strong organizational skills, attention to detail, and the ability to work efficiently in a

🎁 Benefits

• Fully remote, full-time working arrangement.
• Opportunity to contribute to improving access to specialized hearing care.
• Meaningful customer interactions that help prospective patients take steps toward addressing
• Opportunity to develop sales and customer engagement skills within a growing team.
• Collaborative environment with a focus on customer experience and measurable performance.