Bullpen Talent

11-50
15 jobs posted

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Inbound Sales Team Manager

Added

4 hours ago

Location

🇲🇽 Mexico

Type

Full time

Salary

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Related skills

sales customer service onboarding english scheduling

📋 Description

Recruit, hire, train, and manage a remote customer service and scheduling team
Create processes, scripts, and training materials
Ensure inbound leads are answered quickly and professionally
Monitor team performance and quality
Coach underperforming team members
Maintain strong appointment booking rates
Report results and recommend improvements

🎯 Requirements

Experience in a home services company (roofing, remodeling, HVAC, etc.)
Experience leading remote customer service/scheduling teams
Experience recruiting and managing lower-cost remote staff
Experience creating processes and training programs
Strong English communication skills
Available during U.S. business hours
Extremely reliable

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