India Customer Success Leader

📋 Description

• Build and manage strategic relationships with C-suite executives across key customer accounts
• Act as the voice of customers within NielsenIQ, ensuring customer priorities are reflected in
• Lead customer transformation conversations, connecting market intelligence, analytics, and insights
• Serve as the executive escalation point for critical customer opportunities and challenges
• Drive a disciplined account growth strategy by identifying whitespace opportunities, expanding
• Partner closely with Commercial, Product, Pricing, and Operations teams to unlock sustainable

🎯 Requirements

• 12+ years of progressive leadership experience across Customer Success, Consulting, Consumer
• Proven track record of leading large customer-facing teams and driving customer outcomes and
• Demonstrated success building strategic client partnerships and influencing C-suite stakeholders
• Strong commercial mindset with experience identifying and converting growth opportunities through
• Strong understanding of data, analytics, insights, and measurement solutions for business
• Experience with FMCG clients and strong understanding of consumer goods landscape preferred

🎁 Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)