Added
33 minutes ago
Type
Contract
Salary
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Related skills

servicenow business continuity technical architecture gap analysis it service continuity

πŸ“‹ Description

  • Review the existing ITSC tiering assigned to services on the CBS inventory.
  • Engage with internal business stakeholders and Arm's Length Bodies (ALBs) to confirm business
  • Reconcile discrepancies between documented service tiering, Service Operations Guide (SOG) records
  • Complete a structured gap analysis between current recorded ITSC tiering and confirmed business
  • Document the agreed ITSC tiering requirements for each in-scope CBS service.
  • Review existing technical architectures for in-scope CBS services and assess their alignment with

🎯 Requirements

  • Experience in technical architecture, including reviewing existing architectures and developing
  • Knowledge of IT Service Continuity (ITSC), service tiering, and business continuity and recovery
  • Experience carrying out structured gap analyses and producing prioritised recommendations.
  • Experience assessing service and support models against required service levels.
  • Familiarity with ServiceNow.
  • Experience engaging with business stakeholders, including Arm's Length Bodies.

🎁 Benefits

  • Candidates must be legally authorized to live and work in the country where the position is based
  • HelloKindred is committed to fair, transparent, and inclusive hiring practices.
  • HelloKindred is an equal opportunity employer.
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