Inside Sales Associate

📋 Description

• Conduct outbound sales calls and follow-ups with customers to grow revenue.
• Analyze customer shipping history and account activity to identify trends.
• Use customer insights to ask targeted questions and offer solutions.
• Resolve billing, shipping, and service issues promptly.
• Build and maintain positive relationships with customers.
• Identify opportunities to increase engagement and satisfaction.

🎯 Requirements

• Experience in inside sales, customer service, or account management.
• Strong verbal and written communication with a professional phone presence.
• Ability to build rapport with customers and handle various interactions.
• Strong problem-solving to investigate issues and propose solutions.
• Comfortable analyzing customer data, account activity, and trends.
• Ability to manage multiple priorities in a fast-paced environment.

🎁 Benefits

• Full-time remote work opportunity in Canada.
• Competitive compensation package.
• Global organization with diverse teams and career development opportunities.
• Supportive environment focused on learning, collaboration, and professional growth.
• Access to resources and tools designed to help employees succeed.
• Inclusive workplace culture committed to equal opportunity and employee development.