Inside Sales Rep

📋 Description

• Respond to high volumes of inbound chats and emails from existing clients utilizing free credits or
• Guide customers through package options, pricing tiers, and licensing models. Manage common
• Identify complex, multi-seat, or enterprise-level opportunities and route them seamlessly to named
• Document 100% of customer interactions, purchase intent, objections, and usage trends in CRM daily
• Handle "talk to someone" escalated requests arising from self-serve portals.
• Run proactive outbound campaigns targeting an installed base based on usage triggers (averaging 40

🎯 Requirements

• 2+ years of experience in B2B SaaS inside sales, chat sales, or high-volume inbound SDR/BDR roles
• Experience closing deals over live chat (e.g., Intercom or similar tools), demonstrating an ability
• Exceptional written English skills (clear, grammatically correct, and friendly) for chat and email
• Direct experience using Salesforce or a similar CRM daily to manage leads, opportunities, and log
• Complete willingness and availability to work fixed, rostered night/mid-afternoon shifts (covering
• Previous experience selling software, tools, or services to accounting, audit, or financial

🎁 Benefits

• Performance-based commission/bonuses
• Equipment provided
• HMO + 13th month pay
• Fully remote work
• Company culture focusing on well-being, work-life balance, and respectful environment