Installation Specialist

📋 Description

• Conduct comprehensive virtual assessments, including complex or escalated restaurant sites.
• Validate readiness of wiring, electrical infrastructure, networking, and internet performance.
• Perform advanced diagnostics (traceroutes, port checks) and document infrastructure gaps or risks.
• Provide technical guidance to clients and vendors to resolve issues.
• Collaborate with Project Managers, Technicians, and Engineering to ensure installation success.
• Lead follow-ups to confirm remediation and support junior specialists through training and

🎯 Requirements

• Deep understanding of networking infrastructure, including low-voltage cabling, routers, switches
• Skilled in advanced network testing (speed, latency, DNS) and translating findings into actionable
• Strong troubleshooting, problem-solving, and analytical abilities, with experience resolving
• Hands-on experience with restaurant POS systems, multi-terminal deployments, and technology
• Proven ability to manage complex, multi-site projects independently and mentor junior team members.
• Experience conducting client-facing walkthroughs, training staff, and communicating technical

🎁 Benefits

• Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users
• Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by
• Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running