Installation Specialist (Charlotte, NC)

📋 Description

• Conduct comprehensive virtual assessments, including complex or escalated restaurant sites.
• Validate readiness of wiring, electrical infrastructure, networking, and internet performance.
• Perform advanced diagnostics (traceroutes, port checks) and document infrastructure gaps or risks.
• Provide technical guidance to clients and vendors to resolve issues.
• Collaborate with Project Managers, Technicians, and Engineering to ensure installation success.
• Lead follow-ups to confirm remediation and support junior specialists through training and

🎯 Requirements

• Deep understanding of networking infrastructure, including low-voltage cabling, routers, switches
• Skilled in advanced network testing (speed, latency, DNS) and translating findings into actionable
• Strong troubleshooting, problem-solving, and analytical abilities, with experience resolving
• Hands-on experience with restaurant POS systems, multi-terminal deployments, and technology
• Proven ability to manage complex, multi-site projects independently and mentor junior team members.
• Experience conducting client-facing walkthroughs, training staff, and communicating technical

🎁 Benefits

• Medical, Dental, and Vision Options: Nationwide plans to fit your personal healthcare needs
• HSA with Employer Match: High-deductible health plan enrollees receive an annual company
• Company-Paid Life Insurance & Disability
• 401(k) Retirement Savings & Annual Employer Match
• Pre-Tax Commuter Benefits
• Paid Parental Leave