Installation Specialist - Pittsburgh, PA

📋 Description

• Conduct comprehensive virtual assessments, including complex or escalated restaurant sites.
• Validate readiness of wiring, electrical infrastructure, networking, and internet performance.
• Perform advanced diagnostics (traceroutes, port checks) and document infrastructure gaps or risks.
• Provide technical guidance to clients and vendors to resolve issues.
• Collaborate with Project Managers, Technicians, and Engineering to ensure installation success.
• Lead follow-ups to confirm remediation and support junior specialists through training and

🎯 Requirements

• 2-3 years of restaurant and/or technical support experience
• Experience in fintech or SaaS environments preferred.
• A high school diploma or GED is required.
• An Associate degree in Information Technology, Computer Networking or Systems Administration
• An equivalent combination of education and experience may be considered.
• Deep understanding of networking infrastructure, including low-voltage cabling, routers, switches

🎁 Benefits

• Medical, Dental, and Vision Options: Nationwide plans to fit your personal healthcare needs
• HSA with Employer Match: High-deductible health plan enrollees receive an annual company
• Company-Paid Life Insurance & Disability
• 401(k) Retirement Savings & Annual Employer Match
• Pre-Tax Commuter Benefits
• Paid Parental Leave