Institutional Client Services (LATAM - 12 Month Contract)

📋 Description

• Serve as the point of contact supporting our highest value customers and institutions on Binance’s
• Provide dedicated and prompt support to our institutional and VIP customers via different
• Provide sufficient guidance and support to VIP customers on integrating and using Binance’s system
• Being the first line support for all account and system related issuesServe as the representative
• Collect customer feedback and manage projects to realise the product change requirements
• Provide system and product updates to customers to ensure they are aware of all the major changes

🎯 Requirements

• Minimum of 3 years of relevant experience in a client/trading desk support role in financial
• Solid understanding of trading platforms and exchange, including knowledge of trading orders and
• Playing a client manager role and able to support client’s growth and business
• Outstanding problem solving skills with the ability to resolve issues under high pressure
• Excellent communication skills to facilitate cross departmental communication
• Able to participate in an on-call rotation, as required by the business

🎁 Benefits