Insurance Business Analyst

📋 Description

• Insurance domain transformation initiatives with large-scale change exposure.
• Customer onboarding journeys and process consulting.
• Streamline processes with cross-functional stakeholders and delivery teams.
• CRM platforms experience with Salesforce CRM for workflows.
• Manage senior stakeholders and drive alignment across business and tech.
• Transformation delivery lifecycle and operating models knowledge.

🎯 Requirements

• Strong experience in business analysis, requirement gathering, and process improvement.
• Experience with CRM platforms, especially Salesforce CRM.
• Ability to engage senior stakeholders and facilitate discussions.
• Understanding of transformation delivery lifecycle and operating models.
• HSBC experience and governance awareness preferred.