Insurance Transaction Customer Service Associates- Contract Opportunity

📋 Description

• Build good working relationships and establish rapport with customers to gain trust and
• Convey actions taken on insurance policies accurately and clearly to customers
• Maintain and improve quality results by adhering to established standards and guidelines
• Update job knowledge by studying new product descriptions and participate in educational
• Collaborate with licensed insurance agents to provide quality customer care and resolve complex
• Manage communications by diligently tracking and recording outcomes of customer calls/online

🎯 Requirements

• Must be 18 years or older
• A minimum of 3-4 CXC/GCE/City & Guilds subjects inclusive of English Language, or a U.S. high
• Prior Healthcare/Insurance experience preferred
• Must have a valid (not expired) government issued ID, TRN and NIS card
• Must be able to pass a criminal background check and drug test as needed
• Must have flexible availability to work any day and any assigned shift weekly (Weekends and Public

🎁 Benefits

• Competitive compensation packages inclusive of base pay, incentives, over-time and shift
• Annual merit increase based on performance
• Paid Training
• Discounts for several corporate and retail partners for services and products once Sutherland ID is
• Excellent training and supervisory support
• Competitive Salary with attractive and attainable PBI structure