To provide the first point of contact for employees accessing the Lyra EAP service via telephone
To provide all the services to which the caller is entitled in a professional and respectful manner
To accurately capture all information on the database pertinent to the clinical management of the
To adhere to all clinical protocols and procedures as laid out by Clinical Management.

🎯 Requirements

Minimum of a Master’s Qualification as a Psychologist or a Counsellor
Registration with the MAHPC (Clinical Psychologist) or Lembaga Kaunsellor Malaysia
Fresh graduates are encouraged to apply for this position
Must be able to provide counselling within a short-term framework

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