Integration Engineer (AMER)

📋 Description

• Collaborating with customers to understand their technical integration needs and assist them
• Providing expert guidance on integrating with Constructor's APIs and utilizing open source libraries
• Helping resolve technical challenges and integration issues alongside Customer Success teams
• Working with customers to ensure their product catalogs are properly configured, including
• Acting as a liaison between customers and other technical resources, responding promptly to
• Documenting customer interactions, common issues, and solutions, improving integration

🎯 Requirements

• Proven experience in customer support or technical support roles
• Knowledge of REST-based web services, APIs, and integration best practices
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to
• Detail-oriented with a commitment to delivering exceptional customer support
• Strong problem-solving skills and a proactive approach to issue resolution
• Able to support customers and team members between 5am and 1pm UTC (9am to 5pm Armenia time)

🎁 Benefits

• Work with smart and empathetic people who will help you grow and make a meaningful impact
• Fully remote team - choose where you live
• Regular team offsites to connect and collaborate
• Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year
• Work from home stipend! We want you to have the resources you need to set up your home office
• Base salary: $70k–$90k USD, depending on knowledge, skills, experience, and interview results